Returns / Policies

For Plant Healthcare Products

100% Satisfaction Guaranteed

Rainbow Ecoscience plant healthcare products and services are guaranteed to give 100% satisfaction in every way – service, performance, quality, and value. If you are ever dissatisfied, in any way, please contact us so that we can address whatever concern you have.

Contact the Rainbow Ecoscience Solution Center at 1-877-272-6747 or email us at info@rainbowecoscience.com.

RETURN POLICY

  • Our goal is to make an exchange or refund as fair and easy as possible.
  • Please contact our Solution Center and our reps will assist you with your request.
  • We offer returns for damaged professional plant healthcare and landscape products and incorrect orders within 60 days of purchase.
  • If you are not fully satisfied with our professional plant healthcare and landscape products, you can return it for a full refund for un-opened products in good condition with in one year of purchase.
Tree Injection using the Quantum Tree Injector

SHIPPING POLICY

  • Shipping charges will vary based on weight, size, and destination of shipment.
  • 50% off shipping charges on shipments over $2,000.
  • Although shipping times can vary based on the location of our warehouses, most orders are delivered within 2 business days (some restrictions apply). Our Solution Center Reps can assist with estimates of shipping times and product availability.
  • Replacement parts for equipment are shipped from our main warehouse in Minnesota. If your need for a part is more urgent than ground shipping to your location from Minnesota, please contact us for additional shipping options. May come in multiple packages.
  • Certain products may be subject to Hazardous Material fees and shipping limitations.
  • Shipping of certain products may be restricted by weather conditions.
  • You will be notified if any delays are expected.
100% Satisfaction Guaranteed

PAYMENT OPTIONS

  • We accept MasterCard, Visa, Discover, and AmEx credit cards.
  • Check or Money Orders.
  • Checks returned for insufficient funds may be assessed a $30 service fee.
  • You can set up an account with credit approval.

SALES TAX

  • Sales taxes may apply; please inquire when you order.
  • Sales tax exemptions may be available, in some states, for chemical products.

PRICING POLICY

  • Merchandise prices, specifications, and package designs are subject to change without notice.
  • Not all products are available in all areas due to state or local laws.
  • Typographic and/or descriptive errors are subject to correction.