100% Satisfaction Guaranteed
Rainbow Ecoscience products and services are guaranteed to give 100% satisfaction in every way - service, performance, quality, and value. If you are ever dissatisfied, in any way, please contact us so that we can address whatever concern you have. We do not want you to have anything from us that is not completely satisfactory.
Contact the Rainbow Ecoscience Solution Center at 1-877-272-6747 or email us at info@rainbowecoscience.com.
RETURN POLICY
- Our goal is to make an exchange or refund as fair and easy as possible.
- Please contact our Solution Center and our reps will assist you with your request.
- We offer returns for damaged professional plant healthcare and landscape products and incorrect orders within 60 days of purchase.
- If you are not fully satisfied with our professional plant healthcare and landscape products, you can return it for a full refund for un-opened products in good condition with in one year of purchase.
SHIPPING POLICY
- Shipping charges will vary based on weight, size, and destination of shipment.
- 50% off shipping charges on shipments over $2,000.
- Although shipping times can vary based on the location of our warehouses, most orders are delivered within 2 business days (some restrictions apply). Our Solution Center Reps can assist with estimates of shipping times and product availability.
- Replacement parts for equipment are shipped from our main warehouse in Minnesota. If your need for a part is more urgent than ground shipping to your location from Minnesota, please contact us for additional shipping options. May come in multiple packages.
- Certain products may be subject to Hazardous Material fees and shipping limitations.
- Shipping of certain products may be restricted by weather conditions.
- You will be notified if any delays are expected.
PAYMENT OPTIONS
- We accept MasterCard, Visa, Discover, and AmEx credit cards.
- Check or Money Orders.
- Checks returned for insufficient funds may be assessed a $30 service fee.
- You can set up an account with credit approval.
SALES TAX
- Sales taxes may apply; please inquire when you order.
- Sales tax exemptions may be available, in some states, for chemical products.
PRICING POLICY
- Merchandise prices, specifications, and package designs are subject to change without notice.
- Not all products are available in all areas due to state or local laws.
- Typographic and/or descriptive errors are subject to correction.
